What Information About Me Is Collected and Stored?
There are two basic types of information that we may collect in conjunction with your use of the App, personal information and non-personal information. Personal information is any information that can individually identify you and includes, among other things, your name, e-mail address, telephone number, postal address, credit card information, and billing and contact information. Non-personal information includes information that does not personally identify you, but may include tracking and usage information about your demographics or use of the App.
You can fully use the App without submitting any personal information to us. At this time, we do not collect any personal information from you through the App, nor do we use any of your personal information in conjunction with the operation of the App.
When you interact with the App, we may collect certain information that does not identify you individually and our App and associated technology may automatically keep an activity log of your use of our App (“Non-Personal Information”). Generally, we may collect and store the following categories of Non-Personal Information:
• Non-identifiable demographic data such as age, gender, and five digit zip code as part of collecting personal information
• Device information about your computer, browser, mobile device, or other device that you use to access the App. This information may include IP address, geolocation information, unique device identifiers, browser type, browser language, and other transactional information.
• Analytics and usage information about your use of the App.
• Additional “traffic data” and log files such as time of access, date of access, software crash reports, session identification number, access times, and referring App addresses.
• Other information regarding your use of the App.
Collection of Your Source IP Address/Location Information
We may collect and store location information about you on the App and associated with your account that you volunteer on the App or enable through the App or your device. We will not collect any location information that you do not volunteer or enable. We will delete any location information that you request is deleted. We do collect and store your device’s source IP address which may disclose the location of your device at the time you access the App.
We do not use any cookies for any purpose, including “session” cookies, “persistent” cookies, flash cookies, web storage, web beacons or other technology that tracks you. We may also use certain technologies to monitor traffic, improve the Apps and make it easier and/or relevant for your use, and collect analytics, but none of these technologies track you or identify you.
We do not deliver advertising on or through the App. If you are concerned about mobile app tracking by advertising networks, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings. For more information about how to change these settings for Apple, Android or Windows devices, see:
How Do We Use Your Information?
We use the information we learn from you to help us personalize and continually improve your experience on the App. We may use your Non-Personal Information in the following ways:
• To communicate our policies
• To personalize content and experiences on our App, including providing you reports, recommendations and feedback based on your preferences
• To analyze, optimize or improve our products, services and operations
• To automatically update the App on your device
• To detect, investigate, and prevent activities that may violate our policies or be illegal
Use of Your Location Information
Specifically, we use your location information to:
• Personalize content on our App, including providing you reports, recommendations and feedback based on your preferences
• Optimize or improve our products, services and operations
• Detect, investigate, and prevent activities that may violate our policies or be illegal
• Perform statistical, demographic, and marketing analyses of users of the App
Who Do We Provide Your Information To?
We have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as hosting, billing, push notifications, storage, bandwidth, content management tools, analytics, customer service, fraud protection, etc. These entities may have access to data and information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that data and information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the App.
We may also use or disclose data and information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the App; (b) protect and defend our rights or property, the App or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the App or the public. This includes exchanging information with other companies for fraud protection.
What Steps Are Taken To Keep Information Secure?
We exercise great care in providing secure transmission of your information from your device to our servers. Information collected by our App is stored in secure operating environments that are not available to the public. Please understand, however, that while we try our best to safeguard your information once we receive it, no App or communication of data can be guaranteed to be 100% secure.
How Can We Transfer Your Personal Information?
Your information collected through the App may be stored and processed in the United States or any other country in which Annapurna, its Clients, Affiliates or service providers maintain facilities. Annapurna, its Affiliates, or service providers may transfer information that we collect about you across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the United States or other regions with laws governing data collection and use that may differ from US law, please note that we may transfer information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. Wherever your personal information, if any, is transferred, stored, or processed by Annapurna, Annapurna will take reasonable steps to safeguard the privacy of your personal information.
How Long Do We Keep Your Information?
Following deletion of the App from your device, Annapurna, its Affiliates, or its service providers may retain your data and information for a commercially reasonable time for backup, archival, and/or audit purposes. If you have any questions about deletion of your App, please contact us directly at [email protected].
What Happens When I Link To or From Another App?
Changes to This Policy
What Are Your Choices and How Do You Opt-Out?
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of Annapurna who are California residents to request certain information regarding its disclosure of their personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected].